Privacy Policy

Last updated: January. 22th 2026

Succulentasia (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from Succulentasia.com.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order

  • Create an account

  • Contact us

  • Subscribe to emails or promotions

This may include:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • Order history and preferences

2. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and tracking technologies

This data helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and customer support

  • Improve products, services, and website functionality

  • Send promotional or marketing communications (if you opt in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only as necessary to:

  • Process payments

  • Deliver orders

  • Manage email communications

  • Comply with legal or regulatory requirements

All third-party providers are required to protect your data.

5. Payment Security

Payment information is handled by secure third-party payment processors. Succulentasia does not store or have direct access to your full payment details.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enable essential website functions

  • Analyze site traffic and performance

  • Improve marketing effectiveness

You may disable cookies through your browser settings, though some features may not function properly.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Meet legal and accounting obligations

  • Resolve disputes and enforce agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To exercise your rights, please contact us.

9. International Data Transfers

Your information may be transferred and processed outside your country of residence. We take reasonable measures to ensure your data is protected in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Succulentasia does not knowingly collect personal information from children under the age of 13. If you believe such data has been collected, please contact us for removal.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@succulentasia.com
📩 Contact page: [Contact Us]